Privacy Policy

This Privacy Policy explains how Women Play Padel collects, uses and protects information when you visit womenplaypadel.com, apply to join a community, subscribe to updates or contact us.

Who we are

Women Play Padel is a community for women who play padel in the United States. You can contact us at hello@womenplaypadel.com.

Information we collect

Depending on how you interact with us, we may collect:

  • Contact details such as your name, email address, WhatsApp number and area.
  • Community application information, including the clubs where you play and your playing availability.
  • Your age confirmation, agreement to community policies and authorization to manage your access through WhatsApp and World Padel Rating.
  • Your email address and consent preferences when you separately subscribe to our newsletter.
  • Event registration and payment-related records when an event requires them. Payments will be completed through World Padel Rating and its payment provider; Women Play Padel does not receive or store your full payment card details.
  • Technical and usage information such as browser, device, IP address, pages visited, cookies and analytics data.
  • Information you send when you contact us.

How we use information

  • Review community applications and contact you about your request.
  • Manage your access to our WhatsApp and World Padel Rating communities.
  • Manage community participation, events, activities and opportunities to connect.
  • Respond to questions and provide support.
  • Send news and event updates when you choose to subscribe. You can unsubscribe at any time.
  • Understand and improve our website, communications and community experience.
  • Protect our community, website and services from misuse or security threats.
  • Comply with legal obligations and enforce our policies.

How we share information

We do not sell your personal information. We may share information only when needed with service providers that help us operate the website and community, including our hosting and WordPress providers, Fluent Forms, MailPoet and email or SMTP services, analytics and cookie-consent providers, WhatsApp, and World Padel Rating (WPR). When you authorize us to manage your community access, we may use your name and contact information to search for or add you as a member of the Women Play Padel community on WPR. When required for an event, registration and payment information will be processed through WPR and its payment provider. WPR processes information under its own Privacy Policy. Other providers may also process information under their own terms and privacy practices.

Some providers may process information in other states or countries. Where required, we take reasonable steps to use providers and safeguards appropriate to that processing. We may also disclose information when required by law, to protect rights or safety, or as part of a business reorganization.

Cookies and analytics

We use essential technologies to operate the site. We may also use optional analytics or other non-essential technologies only when permitted by your cookie choices. The categories and services currently in use are shown in the cookie preferences tool available on the website. You can change your choices there at any time and can also manage cookies through your browser settings.

Data retention and security

Unless a longer period is required by law or needed to establish, exercise or defend legal claims, we generally retain:

  • Community applications that do not become active memberships for up to 12 months after the application or last contact.
  • Community membership and participation records while you are active and for up to 24 months after your last interaction with us.
  • Newsletter subscription information until you unsubscribe. We may retain a minimal suppression record afterward so that we can respect your choice.
  • Event, transaction and accounting records for the period required by applicable tax, accounting or legal obligations, which may be up to seven years.
  • Technical and security records for up to 12 months, unless they are needed for an ongoing security investigation or legal claim.

You may ask us to delete your information earlier. We will do so unless we need to retain specific information for a legal obligation, security, fraud prevention or the establishment, exercise or defense of legal claims. We use reasonable administrative and technical safeguards, although no internet service can guarantee absolute security.

Your choices and rights

You may ask to access, correct or delete your information, obtain a portable copy where applicable, withdraw consent, or unsubscribe from marketing communications by emailing hello@womenplaypadel.com. We may need to verify your identity before completing a request.

Where the Colorado Privacy Act applies, Colorado residents may also have the right to opt out of the sale of personal data, targeted advertising and certain profiling, and to appeal a decision about a privacy request. We do not currently sell personal data or use it for targeted advertising as those terms are defined by that law. We will respond within the period required by applicable law. If we deny a request, our response will explain how to appeal by replying to the decision or emailing hello@womenplaypadel.com with the subject “Privacy appeal.”

Age requirement

Our community application is intended for people aged 18 and over. We do not knowingly collect personal information from children through that application.

Changes to this policy

We may update this policy as our community and services evolve. The latest version will appear on this page with a revised update date.

Contact us

For privacy questions or requests, email hello@womenplaypadel.com.